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Our clients are typically bold, ambitious leaders within the ASC market. They share our passion for results and are prepared to act decisively to achieve them. Read below to see what our clients think about us and our performance. And we highly encourage you to speak with them so that you can hear it first hand.
“National Medical is well known, experienced and trustworthy…we decided to outsource to National Medical and have been extremely happy!”
“100% satisfaction in everything we get from National Medical …from an improved patient experience …a 20% increase in revenue…and daily, weekly and monthly financial analytics.”
“National Medical has significantly increased our revenue per case and improved our payer contracts…their expertise helps with all areas of the revenue cycle.”
“We have not second guessed our decision to switch billing companies once since transitioning to National Medical. Their team seems to remind us constantly why it was such a good decision!
National Medical is incredibly organized in all aspects of the revenue cycle, in terms of communication, and in all of the reports. We can already tell that our EOBs are being reviewed so that corrected claims and appeals can be submitted when needed. The ENTIRE National Medical team is responsive and more than helpful and patient as we continue to work out our “kinks” with our doctors and their dictating.”
Director of Nursing
Los Alamitos, CALIFORNIA
“The team exceeds our needs on a frequent basis. Weekly, daily, hourly communication if needed by phone, email, text, or regular mail. Always accessible even on weekends if needed. Can’t ask for more without being intrusive.
They are us and we are them. National’s approach since being with us has been as a partner or better yet a family who cares about our success and does everything in its power to assist us in being successful.
Communication-communication-communication. Truth, honesty, education, timeliness, and the ability and willingness to personalize to our specific needs and request. We’ve been with other billing companies in the past, now we’re with the very best.”
“I can already tell the difference in the quality of work compared to our previous billing company. The responses and willingness to help us be successful shows in how fast we receive a response, resolution and the wealth of knowledge you share with us. Thank you!”
“National Medical’s expertise in the ASC market revealed that our contracts were reimbursing less than Medicare and in some cases only 38% of Medicare. Due to their expertise and experience, they were able to renegotiate better contracts and increase our contract reimbursement by 305%. We’re now able to bring additional cases to our center.”
“National Medical’s coding audit identified that our previous billing partner was coding and billing our ASC claims improperly. We were actually losing money on some cases because costly implant charges were not being coded and billed correctly. National Medical was able to go back and capture significant lost revenue. Their specialized, ASC expert coders have maximized our revenue and compliance.”
Owner and CEO, Surgery Center
“Before we hired National Medical, we were handling billing in house and were averaging $811 for each surgery. In our very first year with National Medical, with the same number of cases, we have increased our cash per case to $1,400, representing an increase of approximately $600 per case, or 73%, all of which is pure profit for us. That means an additional $90,000/month to us on the same number of cases.”
President, ASC Management Company
“National Medical’s dedication to and focus on maximizing revenue is evident in our facilities’ cash per case. Their combination of exceptional customer service, highly knowledgeable staff and deep industry expertise has made National Medical our “go to” company for billing and coding. Most importantly, they increased our cash per case from $1,045 to $1,575, a 51 percent increase.”
Chief Operating Officer
“National Medical consistently exceeds our expectations by going above and beyond every day. Their team is proactive, highly attentive and smart. To top it off, their detailed analytics team provides us with powerful insights into our business, allowing us to make informed decisions. In short, they are the perfect partner for all of our revenue cycle needs.”
We are singularly focused on delivering the best results, providing exceptional customer service and building relationships with ambulatory surgery centers based on trust, performance and integrity.